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Quality Policy

We have established our ISO 9001 Quality Policy to be consistent with our organization’s purpose and context. It provides a framework for the setting and review of objectives in addition to our commitment to satisfying applicable customers’, regulatory and legislative requirements, as well as our commitment to continually improving our management system.

Customer focus: As an organization, we are committed to understanding our current and future customers’ needs, meet their requirements and strive to exceed their expectations.

Leadership: Our Top Management has committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.

Engagement of people: As an organization, we recognize that people are the essence of any good business. Their total involvement strengthens and benefits our compan

Process approach: As an organization, we achieve an efficient result when we manage activities and related resources as processes or interconnected processes.

Improvement: We have committed to achieving continual improvement across all aspects of our Quality Management System (QMS); it is one of our main annual objectives.

Evidence-based decision making: As an organization, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information

Relationship management: KGO GROUP LTD. recognizes that an organization and its relationship with its external providers are interdependent, and a mutually beneficial relationship enhances the ability of both to create value.

Our policy also meets other interested parties’ requirements and our social, environmental, charitable, regulatory and legislative responsibilities.

We have produced quality objectives related to this Quality Policy, and they are available in document R03 Quality Objectives.

This Quality Policy is available/communicated to all interested parties and made available to the broader community through publication on our Website and Company Noticeboard.